TERMS & CONDITIONS
Ordering From Us
Ordering from us is very simple. Below is a basic step-by-step guide to illustrate the entire ordering process.
1. Make a selection of the item that you wish to purchase and note down the particulars like brand, model and related information. E-Mail us these with any questions that you may have or ask us to place the item on hold.
2. We will reply to your E-Mail within 24 hours answering any related questions that you may have.
3. We would then asked for your payment method and we will guide you with regards on how to pay to us. Please see our Payment terms section
4. Once payment has been cleared, we will ship your items to you within 24 hours during normal Business day. We will then E-Mail you the tracking number of the items to you. We will also monitor and track the items during transit for you.
5. Please read our Return Policy Section.
If you still unsure or have any queries, do not hesitate to Contact us.
Authenticity and Warranty
All watches are guaranteed to be 100% authentic. Due to the nature of our goods, there are no implied warranties. If you have questions or concerns, please ask. It does not hurt to be cautious.
Rolex is a trademark of Rolex USA. Vesper & Co and its affiliates is not an authorized Rolex dealer. Our Rolex inventory is pre-owned and Rolex warranty does not apply.
All watch brands are trademarks of their respective companies. Any/all trademarks mentioned here are for descriptive purposes only.
Vesper & Co is not an authorized dealer for any of the brands that we sell.
Three day return privilege, except on new watches. Watch must be in identical condition and as when received. Funds will be returned within 48 hours of receipt, after inspection is passed. Final determination to be made solely by Vesper & Co. management. We may apply a re-stocking fee to help cover logistics, shipping and insurance costs and refurbishing and re-authentication of the watch. All International sales are final.
PLEASE NOTE: All NY residents will be charged 8.875% sales Tax
All Payment must clear before the item can be shipped. Payment can be made by the following methods.
- We accept Bank wire/transfer. Please note that International buyers must pay via Bank transfer.
- USPS postal money order and Cashiers check drawn on a major US bank. The Check must clear our account before shipping and we reserve the right to wait 15 business days before shipping the watch.
- Credit cards are accepted with credit card processing by Wave (Additional Fees may apply). We accept Visa, Mastercard, American Express, & Discover Card.
- We also accept Paypal.
SHIPPING AND HANDLING
All items will be shipped using UPS or FEDEX unless otherwise noted. All shipments will be fully insured. Free shipping within the continental United States and shipping rate will vary depending on weight and value starting at $100 for international shipment. Please email us for international shipping quotes.